Terms of Service
Effective date: September 22, 2025
Company: The Produce Distribution Center Inc.
Address: 131 Terminal Ct #66, South San Francisco, CA 94080, USA
Email: [email protected] · Phone: +1 (650) 826-1847
These Terms of Service (“Terms”) govern your use of our website and any quote, order, or delivery you place with us. By using the site or requesting services, you agree to these Terms.
1) Who We Are
Company: The Produce Distribution Center Inc.
Address: 131 Terminal Ct #66, South San Francisco, CA 94080, USA
Email: [email protected] · Phone: +1 (650) 826-1847
2) Website Use
You may use the site for lawful, business purposes. You will not attempt to interfere with the site’s operation or use it to transmit unlawful content. Content on the site is provided “as is” and may change without notice.
3) Quotes, Pricing & Availability
Quotes: Non-binding until confirmed in writing by us.
Pricing: Market-based and may change due to supply conditions, grade/pack, and route.
Availability: Subject to daily inventory and logistics schedules.
4) Orders, Delivery & Pickup
Operating days: Monday–Saturday (routes across the Bay Area).
Minimums & fees: May apply by item/route; we will disclose during quoting. Fuel or service surcharges may apply.
Delivery: Title and risk of loss transfer upon delivery at your designated location (or upon pickup, if you collect). Please ensure safe and timely receipt.
Pickup: By appointment at 131 Terminal Ct #66, South San Francisco, CA 94080.
Access: You are responsible for accurate delivery instructions, access times, and any site restrictions.
5) Inspection, Claims & Credits (Perishables)
Inspect goods at delivery. Report quality or delivery issues within 24 hours of receipt with photos and lot/box details. At our discretion, we may offer replacement or credit. Due to the perishable nature of produce, returns are not accepted except as expressly agreed.
6) Payment Terms
Terms: As stated on the invoice or agreed in writing (e.g., Due on Receipt, Net 7/15/30).
Late amounts: May accrue a late fee of 1.5% per month (or the maximum allowed by law) plus collection costs and reasonable attorneys’ fees.
Taxes: You are responsible for applicable taxes unless a valid exemption is on file.
7) Standing/Recurring Orders
On request, we can schedule recurring deliveries. You agree to provide advance notice for changes or cancellations according to the schedule we confirm.
8) Product Handling & Food Safety
We handle products with care and follow reasonable food-safety practices. You are responsible for appropriate storage and handling after delivery or pickup.
9) Prohibited Uses (Site)
You will not: (a) scrape or harvest data; (b) reverse-engineer or probe the site; (c) upload malicious code; (d) use the site to infringe the rights of others.
10) Intellectual Property
All site content (logos, images, text) is owned by us or our licensors and protected by law. You may not use our trademarks without prior written permission.
11) Third-Party Services
The site may link to third-party tools (e.g., maps, analytics, payment processors). We are not responsible for their content or practices.
12) Disclaimer of Warranties
EXCEPT AS EXPRESSLY STATED IN WRITING, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
13) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR LOST PROFITS/REVENUE; OR FOR DAMAGES EXCEEDING THE AMOUNTS YOU PAID FOR THE ORDER GIVING RISE TO THE CLAIM (IF ANY).
14) Indemnification
You agree to indemnify and hold us harmless from claims arising out of your misuse of the site or breach of these Terms.
15) SMS/Email Communications
By providing a phone number or email, you consent to receive operational messages about quotes, availability, and deliveries. You can opt-out of marketing messages at any time.
16) Governing Law & Venue
These Terms are governed by the laws of the State of California, without regard to conflicts of law. Exclusive venue and jurisdiction lie in the state or federal courts located in San Mateo County, California.
17) Changes to the Terms
We may update these Terms from time to time. Material changes will be posted with a new effective date. Continued use of the site after changes constitutes acceptance.
18) Contact
Company: The Produce Distribution Center Inc.
Address: 131 Terminal Ct #66, South San Francisco, CA 94080, USA
Email: [email protected] · Phone: +1 (650) 826-1847
Frequently Asked Questions
Answers to Your Questions
1) What areas do you deliver to?
We deliver across the San Francisco Bay Area, including San Francisco, the Peninsula, East Bay, North Bay, and South Bay. If you’re unsure about your location, contact us for route options.
2) What are your operating days and cut-off times?
We operate Monday–Saturday year-round. Place orders anytime for next-day dispatch (same-day subject to route availability).
3) Which potato varieties do you stock?
We specialize in Russet, Yukon Gold, Red, Fingerling, White Potatoes, Kennebec Potatoes, Mix Marbles Potatoes and Sweet Potatoes in multiple grades and pack sizes. Ask for today’s availability list.
4) Which onions do you carry?
We carry Pearl onions (red, gold, and white), boiler/boiling onions, sweet red and sweet yellow onions, Cipollini onions (10 lb), and shallots (10 lb bag or 40 lb case). We also stock standard Yellow, White, and Red onions, Small through Jumbo, available in sacks or cartons depending on the grade.
5) Do you supply garlic?
Yes — we stock 30 lb whole garlic and 5-count garlic (cello) packs. We also offer peeled garlic in 6×5 lb (China) and 4×5 lb (California) case packs. Whole heads are available year-round, with peeled and specialty options available on request and subject to market availability.
6) What packaging and grades are available?
From small packs like 5 lb garlic through bulk 50 lb onions or potatoes. Tell us your preferred pack (sack, carton, or case) when requesting a quote.
7) Who do you serve?
We supply restaurants, groceries, distributors, caterers, meal-prep companies, and wholesalers throughout the Bay Area.
8) How do you ensure freshness and food safety?
We source from trusted growers, perform quality checks before dispatch, and use temperature-controlled handling whenever required to protect freshness in transit.
9) What are your minimums and how do I order?
Minimums vary by item and route. Request a quote with your product list and quantities; our team will confirm pricing, minimums, and delivery windows.
10) Do you offer recurring/standing orders?
Yes — we can schedule recurring deliveries to keep your inventory consistent and reduce stock-outs.
11) Can I pick up an order?
Pickup is available at 131 Terminal Ct #66, South San Francisco, CA 94080 by appointment. Please call or message to schedule.
12) What if there’s an issue with my order?
Report any quality or delivery issues within 24 hours. We’ll review and arrange a replacement or credit according to our policy.
13) Do you provide price lists?
Yes — we share a daily availability & price list upon request. Prices may change with market conditions.
14) Do you support Spanish?
Yes — our team can assist in English and Spanish, and we can coordinate in Portuguese if needed.
Frequently Asked Questions
Answers to Your Questions
1) What areas do you deliver to?
We deliver across the San Francisco Bay Area, including San Francisco, the Peninsula, East Bay, North Bay, and South Bay. If you’re unsure about your location, contact us for route options.
2) What are your operating days and cut-off times?
We operate Monday–Saturday year-round. Place orders anytime for next-day dispatch (same-day subject to route availability).
3) Which potato varieties do you stock?
We specialize in Russet, Yukon Gold, Red, Fingerling, and Sweet Potatoes in multiple grades and pack sizes. Ask for today’s availability list.
4) Which onions do you carry?
Yellow, White, and Red onions, Small through Jumbo, available in sacks or cartons depending on the grade.
5) Do you supply garlic?
Yes — whole heads year-round, with peeled and specialty options available on request and subject to market supply.
6) What packaging and grades are available?
Common packs include 50 lb sacks, 40 lb cartons, and food-service grade options. Grades and sizing vary by product and season.
7) Who do you serve?
We supply restaurants, grocers, distributors, caterers, meal-prep companies, and wholesalers throughout the Bay Area.
8) How do you ensure freshness and food safety?
We source from trusted growers, perform quality checks before dispatch, and use temperature-controlled handling whenever required to protect freshness in transit.
9) What are your minimums and how do I order?
Minimums vary by item and route. Request a quote with your product list and quantities; our team will confirm pricing, minimums, and delivery windows.
10) Do you offer recurring/standing orders?
Yes — we can schedule recurring deliveries to keep your inventory consistent and reduce stock-outs.
11) Can I pick up an order?
Pickup is available at 131 Terminal Ct #66, South San Francisco, CA 94080 by appointment. Please call or message to schedule.
12) What if there’s an issue with my order?
Report any quality or delivery issues within 24 hours. We’ll review and arrange a replacement or credit according to our policy.
13) Do you provide price lists?
Yes — we share a daily availability & price list upon request. Prices may change with market conditions.
14) Do you support Spanish?
Yes — our team can assist in English and Spanish, and we can coordinate in Portuguese if needed.
Privacy Policy
Terms Of Service
Privacy Policy
Terms Of Service